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About Us

 

RETAINERS

All retainers are non-refundable. Should you cancel your charter one week prior to your charter, your retainer will be apllied to your next charter. You must reschedule your charter within the next twelve months or your retainer will be forfieted. There is a $10.00 booking fee added to all charters.

IDENTIFICATION

You must have a picture ID and your credit card avaible at the begining charter so the chauffeur may verify all contract information.

SMOKING

All of our vehicles are non-smoking. If smoking occurs in any vehicle the charter will be terminated and no-refund will be issued. A $300 fee will be assessed for cleaning and deordorizing of the limousine.

MOTION SICKNESS

There is a $250.00 clean up fee for motion sickness plus any additional costs.

DRINK SPILLS

There is a $75.00 clean up fee for drinks spills.

GLASSES & DECANTERS

$10.00 fee for each broken or missing glass.
$100.00 fee for each broken or missing decanter.

DAMAGES
The client will be charged for any damages that are caused by him/her and/or their guest.

OVERAGE

If charter runs over the scheduled end time an additional hour will be assessed with payment due at the beginning of that hour. Rates are in hour increments (minimum). If you feel that your charter may go over please notify your chauffeur as soon as possible. Chauffeurs will handle several assignments through the course of the day. Your vehicle may be scheduled for another charter at the end of yours, thus making your vehicle unavailable for any additional hours for you. The chance of making other arrangements in your favor will increase the earlier you make your chauffeur aware.

PERSONAL ITEMS

Excalibur Limousine is not responsible for any articles left in the vehicle. Be sure to double check you vehicle at the end of your charter.

CHAUFFEUR'S DISCRETION

The charter may be cancelled at any time, at the chauffeur's discretion,if the client and/or guests become unruly or belligerent.

RETAINERS

The charter may be cancelled at any time if one or more terms and conditions of this contract are breached. No refunds will be given for any charter that is terminated for any of these reason.

ALCOHOL

Alcohol will NOT be consumed by any passengers under the age of 19. If this is found, the charter will be terminated immediately and no refund will be given.

 

 

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